As a Member of Parliament’s office, we are committed to providing comprehensive support to our constituents in various areas.
Whether it is regarding immigration, payroll, government services, or taxes, our office is dedicated to offering professional and attentive assistance to anyone needing help accessing these essential services.
For those looking to immigrate or regularize their status in Canada, we offer detailed assistance to navigate the complex processes of IRCC. Whether it’s obtaining visas, work permits, or other immigration services, our team is here to help you understand the requirements and timelines, and to keep you informed of your application’s progress.
Regarding the Phoenix pay system, we assist federal employees in addressing payroll challenges and provide support to help resolve issues related to the pay system. We also offer assistance for difficulties with the Canada Life insurance service.
Please download and complete the form, then email the completed form to: sophie.chatel@parl.gc.ca.
For our constituents needing assistance with Employment Insurance or Old Age Security, we provide support by facilitating communication with Service Canada to resolve issues or obtain accurate information.
Please download and complete the form, then email the completed form to: sophie.chatel@parl.gc.ca.
We assist our constituents in resolving tax-related issues by communicating with the CRA to provide clarification on their situation and the status of their file.
Please download and complete the form, then email the completed form to: sophie.chatel@parl.gc.ca.
For requests related to Indigenous Services Canada, we provide support to citizens seeking information about a federal file, including matters related to registration in the Indian Register and Indian status. We can also assist with communicating with the Department to obtain an update on the status of an application, determine whether additional information is required, or clarify the next steps.
Please download and complete the form, then email the completed form to: sophie.chatel@parl.gc.ca.
We help constituents, organizations, businesses, NGOs, municipalities, and Indigenous communities identify funding programs suitable for their projects by conducting targeted research among federal, provincial, municipal, and charitable funding opportunities.
Please download and complete the form, then email the completed form to: sophie.chatel@parl.gc.ca.
Please note that our office cannot intervene directly in funding applications. As programs are competitive, each application is evaluated independently based on its own criteria, without any influence from us.
Every week, we receive many messages on subjects that are important to you. Rest assured that we’re listening attentively, and we strive to respond personally to every resident of Pontiac – Kitigan Zibi.
Our e-mail address is
Wellington Building
111 Wellington St,
Ottawa ON K1A 0A6
215-10 Allée d’Hambourg
Gatineau (QC) J9J 4K1
175 rue Principal
Fort Coulonge (QC) J0X 1V0
14 rue Comeau, porte E
Maniwaki (QC) J9E 2R8