Contact Us

Assistance

As a Member of Parliament’s office, we are committed to providing comprehensive support to our constituents in various areas.

Whether it is regarding immigration, payroll, government services, or taxes, our office is dedicated to offering professional and attentive assistance to anyone needing help accessing these essential services.

Services aux citoyens

Immigration, Refugees and Citizenship Canada (IRCC)

For those looking to immigrate or regularize their status in Canada, we offer detailed assistance to navigate the complex processes of IRCC. Whether it’s obtaining visas, work permits, or other immigration services, our team is here to help you understand the requirements and timelines, and to keep you informed of your application’s progress.

Complete the online consent form

Services for Federal Employees

 

Regarding the Phoenix pay system, we assist federal employees in addressing payroll challenges and provide support to help resolve issues related to the pay system. We also offer assistance for difficulties with the Canada Life insurance service.

Download the online consent form

Service Canada

For our constituents needing assistance with Employment Insurance or Old Age Security, we provide support by facilitating communication with Service Canada to resolve issues or obtain accurate information.

Download the online consent form

Canada Revenue Agency (CRA)

We assist our constituents in resolving tax-related issues by communicating with the CRA to provide clarification on their situation and the status of their file.

Download the online consent form

Program Search

We help constituents, organizations, businesses, NGOs, municipalities, and Indigenous communities identify funding programs suitable for their projects by conducting targeted research among federal, provincial, municipal, and charitable funding opportunities.

Please note that our office cannot intervene directly in funding applications. As programs are competitive, each application is evaluated independently based on its own criteria, without any influence from us.

Download the online consent form

Other Services

Learn more

Write to Us!

Every week, we receive many messages on subjects that are important to you. Rest assured that we’re listening attentively, and we strive to respond personally to every resident of Pontiac – Kitigan Zibi.

Our e-mail address is

Sophie.Chatel@parl.gc.ca

 


Our offices

Parliamentary Office

Wellington Building
111 Wellington St,
Ottawa ON K1A 0A6

613-995-3950

1-844-365-1602

Gatineau (Plateau Area)

215-10 Allée d’Hambourg
Gatineau (QC) J9J 4K1

819-775-7970

1-844-365-1602

Fort Coulonge (Pontiac RCM)

175 rue Principal
Fort Coulonge (QC) J0X 1V0

819-775-7970

1-844-365-1602

Maniwaki (Gatineau Valley RCM)

14 rue Comeau, porte E
Maniwaki (QC) J9E 2R8

819-775-7970

1-844-365-1602